Booking System

Learn how to set up online booking

The booking system allows your customers to book services directly through chat messages. The system automatically displays available time slots, confirms bookings, and sends reminders, significantly reducing manual processing time.

📅

Automatic slot management

🔔

Booking reminders

📊

Booking analytics

👤

Staff management

📆

Google Calendar sync

📋

Multiple booking modes

Learning Steps

1

Set Available Slots

Configure your business hours and available time slots for customers to choose from

2

Enable Auto Reminders

Set up automatic booking reminder notifications to reduce no-shows

3

Sync Calendar

Automatically sync bookings to your Google Calendar or other calendar apps

How to Set Up Staff

Add staff members so customers can choose their preferred specialist when booking.

1

Choose a Booking Mode with Staff

In the Booking Settings page, open the "Booking Mode" section and select one of the modes that includes staff:

Staff Only — customers select a staff member directly

Area + Staff — customers pick an area, then choose staff

Area + Staff (Bound) — staff are assigned to specific areas

2

Add a Staff Member

Open the "Staff Profiles" section, type the staff member's name and click "+" to add them.

3

Configure Staff Details

Click a staff member to expand their profile and configure:

🕐

Working hours — set start and end time

📅

Working days — select which days they work

🔢

Daily booking limit — max bookings per day (optional)

⭐

Specialties — add service types they offer

📍

Assigned areas — for bound mode, assign to specific areas

Each staff member can have their own working schedule and specialties, so the system only shows their available slots.

How to Connect Google Calendar

Sync bookings with Google Calendar to automatically check availability and create calendar events.

Owner Google Calendar (Main Account)
1

In Booking Settings, open the "Google Calendar Sync" section

2

Turn on the "Google Calendar sync" toggle

3

Click "Connect Google Calendar" and sign in with your Google account

4

After connecting, select which calendar to use from the dropdown

5

Configure: meeting duration, buffer time between bookings, max advance days, and min advance hours

6

Optionally enable "Auto-create Google Meet link" to generate video meeting links automatically

Staff Google Calendar (Per Staff)

Each staff member can connect their own Google Calendar so the system checks their personal availability.

1

Make sure Google Calendar Sync is enabled (owner toggle above)

2

Open a staff member's profile in the "Staff Profiles" section

3

Click "Connect Google Calendar" — the staff member signs in with their own Google account

4

Alternatively, copy the shareable link and send it to the staff member so they can connect on their own device

When a customer books with a specific staff member, the system checks that staff's Google Calendar for conflicts before confirming.

Full Feature Overview

Booking Modes

4 flexible modes: Area only, Staff only, Area + Staff, or Area + Staff (Bound). Choose the mode that fits your business.

Staff Profiles

Each staff member has their own working hours, days, specialties, daily limits, and optional Google Calendar sync.

Google Calendar Sync

Connect your main Google Calendar and per-staff calendars. Auto-create Google Meet links and check real-time availability.

Custom Booking Fields

Configure what information to collect: name, email, phone, company, notes, or create custom fields.

Shareable Public Calendar

Get a public calendar link to share with customers. Supports light/dark theme and mobile-friendly design.

ICS Import

Import existing bookings from other calendar apps via ICS file.

Interactive Demo

Try it

📅

Booking System Setup

Set business name and timezone

Business Name *

Timezone

Area Management

Quick add:

Area A

Area B

Click color box to change area color

Enable Booking System

Not enabled

Tip: Booking rules can be set in AI Training, e.g. business hours 10:00-18:00, max 3 parties per slot

AI Booking Rules Example

Business hours: Mon-Fri 10:00-18:00
Max 3 parties per slot
Booking needs 1 day advance
Services: Haircut, Coloring, Treatment

These rules let AI automatically consider when handling bookings

Pro Tips

• Set buffer time between appointments (15-30 minutes) for preparation

• Enable auto reminders 24 hours and 1 hour before appointments to reduce no-shows

• Set a cancellation policy (e.g., 24 hours advance notice) to protect your schedule

Ready to set up your booking system?

Try $1 for 30 days and let AI manage your bookings and reminders!