Brand Management
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Customer Management
Account Management
Learn how to manage accounts, plans, and subscriptions
Account Management covers three features: Sharing Settings: Manage team access permissions. Add or remove team members who can access the FRIDAI dashboard. Plan Management: View your current plan and upgrade, downgrade, or switch plans anytime. Each plan's features and pricing are clearly listed. Subscription Management: Manage payment methods, view billing history, and download invoices. You can also cancel your subscription here.
Use Cases
Scenario 1: Team collaboration
Your customer service team has three members who all need FRIDAI dashboard access. Add their accounts in Sharing Settings to enable collaborative management.
Scenario 2: Upgrade plan
Your brand is growing and the current plan can't meet demand. Enter Plan Management to compare plans and upgrade.
Scenario 3: Update payment method
Your credit card is expiring soon. Enter Subscription Management to update your payment method and ensure uninterrupted service.
Important Notes
After canceling, service stops at the end of the current period. AI will stop auto-replying, but you can still access the dashboard to view history.
Pro Tips
• New team members will have access to all features under that brand account — only invite people you trust
• Plan changes take effect at the next billing cycle. Upgrades are usually immediate; downgrades switch at the end of the current period