AI Knowledge Base

Learn how to build your AI knowledge base

The AI Knowledge Base lets you build a database specific to your brand. AI will intelligently respond to customer questions based on the knowledge base content. You can quickly build a complete knowledge base using AI Optimize, AI Add, and other features.

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Intelligent understanding

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Millisecond response time

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AI-assisted editing

Learning Steps

Edit Knowledge Base

Enter your brand info, FAQs, and other content in the knowledge base

Set Trigger Conditions

Use "AI Optimize" for better content, or "AI Add" for quick import

Test the Rule

AI will intelligently respond to various customer questions based on the knowledge base

Interactive Demo

Try it

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AI Rules Settings

Edit your AI assistant reply rules

387 chars

AI Enabled

## Brand Intro We are a brand focused on natural skincare — every product uses organic ingredients. ## Business Hours Mon-Fri: 10:00 - 20:00 Sat-Sun: 11:00 - 18:00 ## FAQ - Returns & exchanges: within 7 days - Delivery: 2-3 business days after ordering - Payment: credit card, LINE Pay, cash on delivery ## What We Offer 1. Free consultation 2. Member-only discounts 3. Birthday gifts

Last updated: 2024/12/10 15:30

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How to Use

AI Optimize

Click the "AI Optimize" button to automatically analyze and improve your knowledge base content for more accurate replies.

AI Add

Import from URL or describe what you need - AI will generate relevant content for your knowledge base.

Manual Edit

Directly edit knowledge base content using Markdown format. The more detailed, the more accurate AI replies will be.

Tip: Knowledge base supports Markdown format. Use headings and lists to organize information for better AI understanding.

Pro Tips

• Add basic info like brand intro, business hours, and services to the knowledge base

• "AI Optimize" can make your knowledge base content more complete and professional

• "AI Add" can import from URLs or generate new content via instructions

Ready to start setting up?

Try $1 for 30 days and experience the power of AI smart replies!