FansNetwork
FansNetworkPrivacy Policy

Privacy Policy

Privacy Policy for FansNetwork platform - AI-powered fan engagement platform

FansNetwork Limited ("Company", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

01

Information We Collect

Personal Information

Registration Information: Name, email address, phone number, and other information you provide when creating an account.

Usage Data: Information about how you use our services, including IP address, browser type, operating system, and access times.

Communication Data: Records of your communications with us and your interactions with our services.

Automatically Collected Information

We automatically collect certain information when you visit our website or use our services.

This includes technical information such as your device type, browser version, and operating system.

We also collect usage patterns and preferences to improve our services.

02

YouTube API Services and Data

Use of YouTube API Services

FansNetwork uses YouTube API Services. When you authorize a YouTube account, we may access and process your channel ID, channel name and image, video IDs, titles and statistics, comments, live chat messages, authors' public display data, and authorization tokens and scopes.

We use this data only to display and manage the YouTube channels, videos, comments, and live chats you authorize; publish replies or content you request or authorize; and provide analytics and automation features you request.

Google Privacy Policy

For information about how Google handles data, review the Google Privacy Policy: https://www.google.com/policies/privacy

Refresh and Retention

While the relevant features for a YouTube account are active, FansNetwork generally checks for new comments or live chat messages about every 30 minutes. Actual frequency may vary because of YouTube API quota, platform availability, and the features you enable.

Unless retention is required by law or otherwise permitted by the YouTube API Services policies, we refresh or delete stored YouTube API Data and do not retain data that has not been refreshed for more than 30 days.

Deletion and Revocation

To request deletion of YouTube API Data stored by FansNetwork, email [email protected] with the information needed to identify your FansNetwork account and YouTube channel. We will process a verified request as soon as possible and within 7 days. Deleting data from FansNetwork does not delete the original data on YouTube; delete YouTube content directly in YouTube.

You can also revoke FansNetwork's access to YouTube from the Google Account third-party connections page: https://myaccount.google.com/connections?filters=3,4&hl=en. If you revoke access directly through Google, we delete the related authorized data as soon as we detect the revocation and no later than 30 days.

03

How We Use Your Information

Service Provision

To provide, maintain, and improve our services

To process transactions and send related information

To respond to your comments, questions, and requests

Legal Compliance

To comply with applicable laws and regulations

To protect the rights, property, and safety of our users and others

To enforce our terms of service and other policies

04

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

05

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal data.

We use encryption, access controls, and other security technologies to safeguard your information.

We regularly review and update our security practices to ensure continued protection.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

06

Your Rights

Access and Correction

You have the right to access, update, or correct your personal information. You may do this through your account settings or by contacting us.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

Deletion

You have the right to request deletion of your personal data, subject to certain legal limitations.

07

International Data Transfers

Cross-Border Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

08

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time.

We will notify you of any material changes by posting the new policy on our website.

Your continued use of our services after such changes constitutes acceptance of the updated policy.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]